KLU CENTRE FOR DISTANCE AND ONLINE EDUCATION (CDOE) CENTRE FOR INTERNAL QUALITY ASSURANCE (CIQA)
I. INCORPORATION OF CIQA
KLU Centre for Distance and Online Education (KLUCDOE) established the Centre for Internal Quality Assurance for offering programmes in Open and Distance Learning mode and/or Online mode to impart the quality education to the learners. As per the University Grants Commission (Online Courses or Programmes) Regulations, 2018, the center for internal quality assurance was established on 1st April 2019. The main aim of the CIQA is to maintain the quality in the courses offered through online by KLUCDOE, Koneru Lakshmaiah Education Foundation (KLEF). The Centre has been established with the primary focus to shoulder the responsibilities of generating and promoting awareness for quality assurance and to work out the procedural details. The CIQA shall directly report to the Director of KLUCDOE, KLEF.
VISION, MISSION & QUALITY POLICY
To realize an ecosystem where, quality is strived for in all processes of the KLUCDOE to the best satisfaction of every stakeholder.
The KLUCDOE is dedicated to deliver quality education for all round development of the students to meet the changing requirements of industry, business and society. There would be periodic review of all the processes followed for the conduction of online programmes to ensure that the quality parameters are within the range as defined by the university.
OBJECTIVE & FUNCTIONS
II. OBJECTIVE OF CIQA
The objective of Centre for Internal Quality Assurance is to develop and put in place a comprehensive and dynamic internal quality assurance system to ensure that programmes of higher education in the Open and Distance Learning mode and Online mode being implemented by the KLEF are acceptable quality and further improved on continuous basis.
III. FUNCTIONS OF CIQA
COMPOSITION OF CIQA
IV. CENTRE FOR INTERNAL QUALITY ASSURANCE COMMITTEE:
The functions of Centre for Internal Quality Assurance would, inter alia, include the following, namely
|Category||Name and Designation||Position|
|1. Vice Chancellor||1. Dr.L.S.S. Reddy, Vice Chancellor||Chairperson|
|2. Three senior teachers of Higher Education Institution.|
|2. Dr.M.V. Ramana Murthy, Assoc.Professor, CSS||Member|
|3. Mr.N. Vishnu Mohana Rao, Asst.Professor, Commerce||Member|
|4. Dr.V.N. Sailaja, Asst.Professor, MBA||Member|
|3. Head of three Departments or School of Studies offering recognized programmes in Open and Distance Learning and Online mode.|
|5. Dr.P.V. Vijay Kumar Reddy, Asst.Professor & HoD-MBA||Member|
|6. Dr.V.Venu Madhav, Assoc.Professor, HoD-Commerce||Member|
|7. Dr.M.S.R. Prasad, Asst.Professor & HoD-Computer Applications||Member|
|4. Two external experts of Open and Distance Learning and/or Online education.|
|8. Dr. Kolli Koteswara Rao Former Director (Academics) & Former Pro Vice Chancellor, Dr.B.R. Ambedkar Open University||Member|
|9. Dr. V. Venkaiah, Former Vice Chancellor, Krishna University & Former Pro Vice Chancellor, Dr.B.R. Ambedar Open University||Member|
|5. Officials from the Administration and Finance Departments of the Higher Educational Institution|
|10. Dr.B. Sekhar Babu, Assoc.Professor, CSE & Deputy Registrar||Member|
|11. Mr.B.V. Mallikharjuna Prasad Manager-Accounts||Member|
|6. Director - Centre for Internal Quality Assurance.||12. Dr.A. Abhilasha Assoc.Professor, MBA||Member Secretary|
V. QUALITY MONITORING MECHANISM
I. Governance, Leadership and Management
This relates to the policies and practices of KLEF in the matter of planning, human resources, recruitment, training, performance. appraisal, financial management and the overall role of leadership, with a focus on the following key aspects
a. Organisation Structure and Governance : KLEF fill all sanctioned/required positions as prescribed by the Commission and establish a credible governance system.
b. Management : The leadership and management of KLUCDOE strive to assess and review the organizational culture to achieve its vision, mission and goals.
c. Strategic Planning : KLUCDOE undertake strategic planning of its activities and implement the same by aligning those with academic and administrative aspects to improve the overall quality.
d. Operational Plan, Goals and Policies : KLUCDOE have well defined goals which are realistic and measurable, well defined policies that are in sync with its strategic plan and are realistic and achievable, clearly stated guidelines for the implementation of its policies and plans, and transparent and accountable system for its policies and planning that are well communicated to its stakeholders.
II. Articulation of Higher Educational Institution Objectives
KLUCDOE articulate a clear vision, mission, ethos and broad strategy consistent with the goals for offering programmes in Open and Distance Learning and Online mode.
III. Programme Development and Approval Processes
This area of concern relates to programme development and approval mechanism for the programme(s) to be launched covering the following key aspects, namely -
a. Curriculum Planning, Design and Development : The curriculum planning, design and development of academic programmes is a major academic activity of KLUCDOE. Therefore, it have processes, systems and structures in place to carry out these responsibilities.
b. Curriculum Implementation : KLUCDOE have specific implementation plans for identifying the time to be spent on specific components of the implementation phase. It is the basis for the effectiveness of the programme(s) and their usefulness as a whole.
c. Academic Flexibility : The KLUCDOE will adopt proper strategies for imparting academic flexibility, which refers to freedom in the use of the time-frame of courses, ertical mobility, and inter-disciplinary options facilitated by curricular transactions for learners.
d. Learning Resource : KLUCDOE ensure quality learning resources in the form of Self Learning Materials (SLMs) for Open and Distance Learning mode and e-learning material for Online mode of education as defined in these regulations. While deciding on the instructional packages, KLUCDOE shall into consideration various factors – the media and technology utilised matches the course content in order to enhance and expand learning, and to match to the learners‘ needs; that these are accessible, practical and equitable, and cost effective to the learners.
e. Feedback System : The process of revision and re-design of curricula is based on feedback from all stakeholders in terms of its relevance and appropriateness in catering to the needs of the society, economy and environment.
iv. Programme Monitoring and Review
KLUCDOE plan and execute programme monitoring and review system to conduct periodic internal reviews and maintain the quality of academic programmes. For such reviews, the Institution also considers the attainments of learning outcomes that are assessed through the various tools for direct and indirect assessment.
v. Infrastructure Resources
The KLUCDOE have a system to elicit data on the adequacy and optimal use of the facilities - physical facilities, library (or e-library), Information and Communication Technology infrastructure, etc. - available in KLUCDOE to maintain the quality of academic programmes and ensure qualitative support to each of the stakeholders.
vi. Learning Environment and Learner Support
The learner support services includingacademic counselling and library services is a major pre- occupation of KLUCDOE for its Open and Distance Learning mode and Online mode learners. Additionally, KLUCDOE establish Information and Communication Technology facilities ascomponent of the learning environment which is focused around the pedagogical use of modern educational practices to support blended learning. Learner Support Services shall be provided through the campus- wide portal and e-Learning platform. KLUCDOE take a more sophisticated approach to the use of Information and Communication Technology and expertise in e-learning. The approach provides a seamless learner-centred environment.
vii. Assessment and Evaluation
All the stated Learning Outcomes of a Programme must be part of its evaluation protocol. KLUCDOE executes the evaluation through varied assessment tools including multiple choice questions, projects, eports, case-studies, presentations, and term-end examinations, to suit the different learning outcomes expected of the course elements. KLUCDOE have proper assessment and moderation system for assessing the learning outcomes of learners.
viii. Teaching Quality and Staff Development
KLUCDOE have a well-established structure for promoting quality counselling, capacity building workshops, programmes, interactive teaching-learning and provide staff development programmes and activities to encourage academic staff to improve teaching and learning on continuous basis.
viii. Teaching Quality and Staff Development
Process of Quality Audit
I. Academic Planning
KLUCDOE have robust and appropriate academic planning procedures to ensure that the programmes offered by it are relevant to national economy, reflects the Institution‘s strategic direction and offers a high quality value-added‘ learner experience. The Institution have adequate and appropriate teaching and other support staff along with infrastructure and technology support to ensure that the curriculum remains up to date and the institutional goals are achieved.
KLUCDOE have a mechanism in place for validation to ensure that its programmes are academically viable, that academic standards have been appropriately defined and that these offer learners the best opportunity to learn.
III. Monitoring, Evaluation and Enhancement Plans
Quality deliverance of the Open and Distance Learning programmes and Online programmes and the outcomes attainment and continual quality improvements ensured by KLUCDOE, shall be broadly as follows, namely
a. Reports from Examination Centres : Report of conduct of examinations in both Open and Distance Learning Mode and Online mode, along with report of bservers/proctors for all examinations will be collected periodically from Examination Centre.
b. External Auditor or other External Agencies report : KLUCDOE considers the comments made by External auditors, experts and third party of quality audit and implement as appropriate.
C. Systematic Consideration of Performance Data at Programme, Faculty and Higher Educational Institution levels : For effective evaluation and audit, the KLUCDOE ensure easy access to performance monitoring information such as course pass rates, learner entry profiles and progression and achievement reports, which should be available through web- based application and would be used for report making.
d. Reporting and Analytics by KLUCDOE : The KLUCDOE generate the required reports out of such web-based applications and analyze learner and academic analytics or deciding the improvements to be executed for better performance.
e. Periodic Review : KLUCDOE have an effective system for collecting feedback from the stakeholders regularly to improve its programmes. The KLU Centre for Distance Online Education conduct self-assessments regularly and use the results to improve its systems, processes etc. and finally quality of programmes.